Effective Date: September 27, 2026

Welcome to the privacy policy of OTITEC NEGOCE, accessible at our official website www.otitecnegoce.com. At OTITEC NEGOCE, we design and distribute a curated range of reliable outdoor gear, from collapsible buckets, collapsible cups, mini carabiners to a full collection of adventure-ready EDC and camping accessories, all built to bring small, warm outdoor joy into your ordinary everyday moments. This Privacy Policy is drafted to clearly explain how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce platform, make purchases, interact with our brand content, or reach out to our support team. We value your privacy rights as much as we value the trust that thousands of local adventurers place in our durable, daily-used outdoor gear, and we are committed to processing your personal data in full compliance with applicable global data protection regulations, including the General Data Protection Regulation (GDPR) for users located in the European Union, the French Data Protection Act, and all other relevant local privacy legislations. We encourage you to read this policy carefully to understand our practices regarding your personal information, as using our website and services constitutes your explicit agreement to the terms outlined in this document. If you do not agree with any provision of this Privacy Policy, please refrain from accessing our website or submitting your personal data to our platform.

1. Information We Collect

We only collect the personal information that is necessary to deliver a seamless, secure, and personalized shopping experience for every visitor and customer of OTITEC NEGOCE. The categories of information we gather include:

1.1 Information You Provide Directly to Us

This refers to all data you voluntarily share when interacting with our website and our team:

• ‌Account Registration Data‌: When you create a user account on our site to track orders, save favorite products, or access exclusive member offers, we collect your full name, valid email address, and a secure password of your choosing.
• ‌Transaction and Shipping Data‌: When you place an order for any of our products, whether it is our tactical locking D-ring hanging buckles, collapsible gardening bucket, or minimalist titanium keychain clip, we collect your full name, billing address, shipping delivery address, contact phone number, and payment details. We do not store full credit card information on our internal servers, all payment processing is handled through certified, PCI-DSS compliant third-party payment processors to ensure maximum financial security.
• ‌Communication Data‌: When you contact our customer support team via email at [email protected], submit a query through our “Contact” page, leave a product testimonial, or sign up for our promotional newsletter, we collect the content of your messages, the email address you send inquiries from, and any additional personal details you choose to share with us during our interactions.
• ‌Survey and Feedback Data‌: From time to time, we may invite you to participate in voluntary customer satisfaction surveys or share feedback on your experience using our outdoor gear. Any responses you submit to these activities, including your usage stories of our hiking cups, picnic blankets, or other products, will be stored as part of your user profile to help us improve our product lineup and service quality.

1.2 Information Collected Automatically When You Visit Our Website

When you browse [www.otitecnegoce.com], our servers automatically collect standard technical data to optimize website performance, prevent security risks, and understand user navigation patterns:

• ‌Device and Log Data‌: We record your Internet Protocol (IP) address, web browser type and version, operating system, device model, unique device identifiers, language preferences, and the timestamps of each page you visit on our site. This data helps us diagnose server errors, optimize our website display for different devices, and deliver a consistent browsing experience regardless of whether you access our store from a desktop computer, smartphone, or tablet.
• ‌Cookies and Similar Tracking Technologies‌: We use first-party cookies, web beacons, and local storage technologies to remember your shopping cart contents, save your preferred language and region settings, recognize returning visitors, and analyze which sections of our product catalog receive the most attention. For example, cookies allow us to keep your selected collapsible buckets in your cart even if you navigate to other pages or leave our site and return within 7 days, so you never lose progress on your planned purchase. You can adjust your browser settings to refuse cookies at any time, but please note that disabling cookies may restrict some core functionalities of our website, such as accessing your saved cart or faster checkout.
• ‌Usage Analytics Data‌: We collect anonymized data on your click-through paths, time spent on product pages, search queries entered into our website search bar, and interaction with promotional banners for our new arrivals and special offers. This aggregated, non-personally identifiable data helps us understand what outdoor gear our customers are most interested in, so we can curate our inventory to match your needs for camping, hiking, daily EDC use, and backyard BBQ activities.

1.3 Information We Collect From Third-Party Sources

To verify the accuracy of your shipping addresses, prevent fraudulent transactions, and deliver faster delivery services, we may cross-reference the information you provide at checkout with trusted third-party service providers, including address validation services, payment fraud detection platforms, and public postal service databases. We do not collect any sensitive personal data such as your social security number, religious affiliation, or health status from these third parties, unless you explicitly authorize us to do so for specific purposes related to your order.

2. How We Use Your Personal Information

At OTITEC NEGOCE, we only process your personal data for legitimate, clearly stated purposes that are directly related to operating our e-commerce store and delivering you high-quality outdoor products and services. These purposes include:

• ‌Order Fulfillment and Transaction Processing‌: We use your name, shipping address, and contact number to process your placed order, arrange shipping with our partnered logistics carriers, send you real-time order tracking updates via email or SMS, and resolve any delivery issues that may arise during transit. When you purchase our collapsible fishing live bait bucket or heavy duty locking carabiner, we will share only the necessary shipping information with our courier partners exclusively for the purpose of delivering your package to the correct location.
• ‌Service Personalization‌: We use your browsing history and past purchase records to recommend products that align with your interests. For example, if you previously bought our collapsible silicone travel cup for hiking, we may suggest our matching S shaped stainless steel carabiner or magnetic quick release keychain clips as complementary accessories that enhance your outdoor experience. We also use your saved preferences to customize the content displayed on our homepage, highlight the product categories you browse most often, and help you discover new outdoor gear that matches your usage habits.
• ‌Customer Support and Issue Resolution‌: We use your contact information and the details of your queries to respond to your support requests, assist with returns, exchanges, or refund processes as outlined in our store policies, address product quality concerns, and help you troubleshoot any difficulties you encounter when using our website or our purchased products. Our support team will reference your past order history to provide you with more targeted and efficient assistance whenever you reach out to us.
• ‌Security and Fraud Prevention‌: We use your IP address, account activity data, and transaction information to detect unauthorized access to your user account, identify fraudulent payment attempts, prevent malicious hacking attacks on our website, and protect both your personal assets and the operational security of our e-commerce platform. Any suspicious account activity will trigger our security protocols, and we may reach out to you via your registered contact information to verify the legitimacy of the actions taken on your account.
• ‌Marketing Communication (With Your Explicit Consent)‌: If you opt in to our newsletter subscription when you create an account, sign up for a special offer, or check the relevant box at checkout, we will use your email address to send you updates on new product arrivals, exclusive limited-time discounts, outdoor adventure tips, and announcements about our seasonal promotional campaigns. You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of every marketing message we send, or by sending an email to our contact address with your opt-out request. We will never send you unsolicited marketing messages without your explicit prior consent.
• ‌Legal Compliance and Policy Enforcement‌: We may process your personal information when it is required to comply with applicable legal obligations, respond to valid judicial orders, governmental regulatory requests, or protect the legal rights, property, and safety of OTITEC NEGOCE, our customers, and the general public. For example, we may share relevant order data with law enforcement authorities if we receive a legally binding court mandate related to fraud investigation or consumer protection cases.
• ‌Product and Service Improvement‌: We use aggregated, anonymized usage data and customer testimonials to refine our existing product designs, expand our product lineup, optimize our website user interface, and improve every aspect of the shopping experience we provide. The feedback shared by users like Sarah, Mitchell, Sophia, and Clancy — whose reviews you can find on our Testimonials page — has directly guided us to adjust product specifications, add new features to our collapsible buckets and cups, and create more product guides to help customers select the most suitable outdoor gear for their activities.

3. How We Share and Disclose Your Personal Information

OTITEC NEGOCE never sells, rents, or trades your personal identifiable information to unrelated third parties for their own commercial marketing purposes. We only share your necessary personal data with trusted third-party service providers who are bound by strict data protection agreements and only process your information under our explicit instructions, for the limited purposes outlined below:

• ‌Authorized Service Providers‌: We work with carefully selected third-party vendors that help us operate our e-commerce website, run our business, and fulfill your orders. These providers include PCI-compliant payment processors, logistics and shipping partners, cloud hosting service providers that store our website data, email delivery platforms that send you our order confirmation and newsletter messages, and website analytics service providers. All of these service providers are only granted access to the personal information that is strictly necessary to perform their assigned functions, and they are contractually prohibited from using your data for any other unrelated purposes.
• ‌Business Transfer Scenarios‌: In the event that OTITEC NEGOCE undergoes a merger, acquisition, asset restructuring, or full or partial sale of our business assets, your personal information stored on our platform may be transferred to the successor entity as part of the transaction. We will notify you via prominent notice on our website at least 30 days before any such transfer of your personal data takes place, to inform you of any changes to the ownership of your information and your corresponding rights.
• ‌Legal Required Disclosures‌: We may disclose your personal information if we determine in good faith that such disclosure is necessary to comply with applicable laws, regulatory requirements, court orders, or valid governmental requests, to defend our legal rights in ongoing legal proceedings, to respond to emergency situations that threaten the physical safety of any person, or to investigate and prevent illegal activities related to our website or services.
• ‌Consent-Based Disclosures‌: Outside of the cases listed above, we will never share your personal information with any third party unless you give us your explicit, written consent to do so for a specific purpose that you have clearly agreed to.

4. Data Retention Period

We will not keep your personal identifiable information for any longer period than is strictly necessary to fulfill the specific purposes for which the data was originally collected. The standard retention timelines we follow are:

• For order transaction data, we retain your full order information, billing and shipping details, and payment records for a period of 10 years after the completion of your order, to comply with French commercial and tax legal requirements, resolve any potential post-sales disputes, and handle product warranty claims for your purchased outdoor gear.
• For user account data, we will retain all personal information associated with your OTITEC NEGOCE account for as long as your account remains active. You can submit a request to delete your account at any time, and we will permanently erase all your personal data from our active servers within 30 days of receiving your deletion request, except for the limited data we are required to retain to meet mandatory legal compliance obligations.
• For marketing communication records and newsletter subscription data, we will keep your email address in our marketing list until you choose to unsubscribe, at which point we will remove your contact information from all our marketing distribution lists within 7 business days.
• For automatically collected anonymous usage analytics data, we will store this aggregated non-personal data for a maximum period of 24 months, after which we will either permanently anonymize it further or securely delete it to prevent any possibility of re-identifying individual users.

Once the retention period for your personal information expires, we will securely delete or irreversibly anonymize all of your data, in line with our internal data security protocols.

5. Your Data Privacy Rights

As a user located in the European Economic Area, France, or other regions with established data protection regulations, you hold a comprehensive set of legal rights regarding your personal information that we fully respect and guarantee:

• ‌Right of Access‌: You have the right to submit a request to obtain a full copy of all personal information that we hold about you, including details of how we have processed your data, who we have shared it with, and the specific duration of data retention.
• ‌Right to Rectification‌: If you find that any of the personal data we hold about you is inaccurate, incomplete, or out of date (for example, your shipping address or contact phone number has changed), you have the right to request that we correct and update that information immediately.
• ‌Right to Erasure (Right to be Forgotten)‌: Under specific circumstances permitted by applicable law, you can request that we permanently delete all of your personal information from our systems, and we will process this request without undue delay, provided that no overriding legal obligation or legitimate business interest requires us to retain a portion of your data.
• ‌Right to Restriction of Processing‌: You have the right to request that we temporarily suspend the processing of your personal data, for example when you contest the accuracy of your data, you object to our processing activities, or when we no longer need the data for the original intended purpose but you require it for legal claim proceedings.
• ‌Right to Data Portability‌: You can request that we provide all the personal data you have submitted to us in a structured, machine-readable, commonly used format, and you have the right to transmit this data to another data controller without any obstruction from our side.
• ‌Right to Object‌: You can object to our processing of your personal information for direct marketing purposes at any time, free of charge. You can also object to our processing of your data based on our legitimate business interests, and we will stop processing your data unless we can demonstrate compelling legitimate grounds that override your rights, freedoms, and interests.
• ‌Right to Withdraw Consent‌: If you have previously given us your explicit consent to process your personal data for specific purposes, you have the full right to withdraw that consent at any time, without affecting the lawfulness of any processing activities we have already carried out based on your consent before the withdrawal.
• ‌Right to Lodge a Complaint‌: If you believe that our processing of your personal information has violated applicable data protection regulations, you have the right to submit a formal complaint to the relevant data supervisory authority in your country of residence, or the French data protection authority (CNIL) for users located in France.

To exercise any of the above rights, you can send a written request to our data protection team via email at [email protected], or via postal mail to our registered physical address at 36 Rue de Longpont, 91310 Longpont-sur-Orge, France. We will respond to your formal data rights request within a maximum of 30 days of receiving your verified identity documentation, and we will not charge you any administrative fees for processing standard, non-repetitive data rights requests. If your request is complex or involves a very large volume of data, we may extend our response period by up to 2 additional months, and we will notify you of this extension and the corresponding reasons within the first 30 days of receiving your request.

6. Data Security Measures

OTITEC NEGOCE implements industry-leading, multi-layered technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, destruction, alteration, misuse, or unlawful disclosure. Our core security protections include:

• All data transmitted between your web browser and our website is encrypted using Transport Layer Security (TLS 1.3) protocols, ensuring that no third party can intercept or read your personal information during the transmission process.
• All sensitive personal data, including your order payment details and account passwords, are stored on our servers using AES-256 end-to-end encryption, which is one of the strongest commercially available encryption standards.
• Our internal servers that store personal user data are hosted in GDPR-compliant, geographically restricted data centers located within the European Union, with 24/7 physical security monitoring, fire protection, power backup systems, and strict access control policies that only allow a very limited number of pre-authorized senior OTITEC NEGOCE team members to access user data, under strict role-based permission rules.
• We conduct regular quarterly security audits, penetration testing, and staff data protection training for all of our internal employees to ensure that every member of our team follows the highest possible data security standards when handling your personal information.
• In the extremely unlikely event of a personal data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in full compliance with all applicable legal breach notification requirements.

While we spare no effort to protect your personal information, no data transmission or storage system can be guaranteed to be 100% invulnerable. If you discover any unauthorized use of your OTITEC NEGOCE account, please contact our support team immediately, and we will help you take urgent actions to secure your account and your data.

7. Children’s Privacy

Our e-commerce website [www.otitecnegoce.com] is designed and targeted for use by adults who are 18 years of age or older. We do not knowingly collect any personal identifiable information from children under the age of 16. If we become aware that we have accidentally collected personal data from a child under 16 without verifiable parental consent, we will immediately take all steps to permanently delete that information from all of our servers and systems. If you are a parent or legal guardian and you believe that your child has submitted personal information to our platform, please contact us immediately, and we will resolve the matter as quickly as possible.

8. Third-Party Links

Our website may contain hyperlinks to third-party websites that are not operated or controlled by OTITEC NEGOCE, including links to our social media pages, partner outdoor activity blogs, or third-party product review platforms. When you click on a third-party link and navigate away from our website, this Privacy Policy no longer applies to any activities you conduct on that external platform. We have no control over the privacy policies, data collection practices, or content of these third-party websites, and we cannot take any responsibility for the protection of your personal information on these external sites. We strongly recommend that you review and read the full privacy policy of every third-party website you visit, before you submit any of your personal data to their platforms.

9. Updates to This Privacy Policy

We may occasionally revise and update this Privacy Policy from time to time to reflect changes to our business operations, new legal regulatory requirements, or updates to our website service functions. When we make material changes to this policy, we will update the “Effective Date” at the top of this document, and post a prominent notification on the homepage of [www.otitecnegoce.com] to inform all users that the policy has been revised. For major changes that significantly expand the scope of how we process your personal information, we will also send you a direct notification via your registered email address to ensure you have sufficient time to review the new terms before they take effect. Your continued use of our website and services after the effective date of the updated Privacy Policy will be considered as your acceptance of the revised new terms.

10. Contact Information

If you have any questions, concerns, or suggestions regarding this Privacy Policy, or if you wish to submit a request related to your personal data rights, you can reach out to the OTITEC NEGOCE data protection team through the following contact channels:

• Official Email Address: [email protected]
• Registered Physical Address: 36 Rue de Longpont, 91310 Longpont-sur-Orge, France
• Contact Phone Number: +33 6 0771 6261